Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 706.863.7670 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
The MattressMan 100 Day Comfort Guarantee!
Thank You, We Appreciate Your Business
Comfort Exchange Policy.
For your convenience we offer a 100 night customer accommodation (Mattress Man wants you to be comfortable on your new bedding). We ask you to try the mattress for 30 nights from your delivery but not more than 100 nights. If you are not comfortable or feel as though you are not getting the support that you need, then you may come into our store and reselect any other mattress of equal or greater value. This is a ONE TIME exchange. This policy is for comfort and support, not size or height. This customer accommodation will be invalidated if the mattress is found to be in a stained or unsanitary condition. You must purchase a mattress protector to qualiff for the Accommodation.There will be a $79.00 delivery fee for any exchange during the 100 day period.
Special Order Items:
Special order items require two to four week ship time. All specially ordered items are non-refundable once yourorder is placed. No exchanges on special order items. A minimum down payment of 50Yo is required.
Warranty Claims
Please contact us if you feel there is a warranty problem with your new set. There are no refunds on a warranty claim. We will send an authorized warranty specialist out to examine your mathess set to make a determination of the warranty claim.